Name
Abstract | ||
|---|---|---|
Em irical usability evaluations (particularly forrna~ive J ev uations (13)) hinge on observing and interpreting critical incidents (8) of use. We proposed (3,5) aug- menting critical incident methods by analysis of what we called critical threads: sets of causally related user episodes that, taken together, define major usability themes. This paper extents this work to the compar- ative usability analysis of a related artifact. We dis- cuss how our earlier claims analysis was used to orient and simplify our current evaluation efforts. |
Year | DOI | Venue |
|---|---|---|
1994 | 10.1145/259963.260370 | CHI Conference Companion |
Keywords | DocType | ISBN |
comparative usability evaluation,critical incident,critical thread,formative evaluation,usability evaluation | Conference | 0-89791-651-4 |
Citations | PageRank | References |
14 | 3.95 | 6 |
Authors | ||
4 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Jürgen Koenemann-belliveau | 1 | 14 | 4.29 |
| John M. Carroll | 2 | 4950 | 1233.96 |
| Mary Beth Rosson | 3 | 4350 | 613.74 |
| Mark K. Singley | 4 | 93 | 29.38 |