Title
Multidisciplinary medical team meetings: a field study of collaboration in health care
Abstract
We present an observational study that was conducted to guide the design of an enhanced collaboration platform to support distributed multidisciplinary team meetings between two hospitals. Our goal was to find out how the breast cancer multidisciplinary team collaborates in their face-to-face meetings and in their discussions using an existing video-conferencing system and to identify obstacles and issues to their primary tasks. We identified a set of concerns around the way visibility and audibility affect the social cohesion of the group and impede communication and situation awareness between the distributed team. We also identified a parallel set of concerns around the difficulty of preparing and interacting around the medical images used in the meetings. These issues exposed a complex matrix of technical, social, procedural and organisational factors that affect the collaboration. We suggest potential directions for technical interventions in this setting.
Year
DOI
Venue
2008
10.1145/1517744.1517766
OZCHI
Keywords
Field
DocType
complex matrix,health care,enhanced collaboration platform,technical intervention,medical image,breast cancer multidisciplinary team,parallel set,field study,multidisciplinary team meeting,existing video-conferencing system,multidisciplinary medical team meeting,face-to-face meeting,social cohesion,video conferencing,situation awareness,breast cancer,observational study
Health care,Complex matrix,Observational study,Psychological intervention,Multidisciplinary approach,Situation awareness,Computer science,Collaborative software,Distributed collaboration,Multimedia
Conference
ISBN
Citations 
PageRank 
0-9803063-4-5
8
0.86
References 
Authors
14
5
Name
Order
Citations
PageRank
Jane Li111010.97
Toni Robertson248138.50
Susan Hansen3131.34
Tim Mansfield425830.57
Jesper Kjeldskov51840141.58