Title
A Conceptual Framework For Understanding Business Processes And Business Process Modelling
Abstract
It is increasingly common to describe organizations as sets of business processes that can be analysed and improved by approaches such as business process modelling. Successful business process modelling relies on an adequate view of the nature of business processes, but there is a surprising divergence of opinion about the nature of these processes. This paper proposes a conceptual framework to organize different views of business processes under four headings. It also aims at providing an integrated discussion of the different streams of thought, their strengths and limitations, within business process modelling. It argues that the multifaceted nature of business processes calls for pluralistic and multidisciplinary modelling approaches.
Year
DOI
Venue
2000
10.1046/j.1365-2575.2000.00075.x
INFORMATION SYSTEMS JOURNAL
Keywords
DocType
Volume
business process management, business process modelling, business process re-engineering, business processes, conceptual framework, modelling approaches
Journal
10
Issue
ISSN
Citations 
2
1350-1917
105
PageRank 
References 
Authors
6.42
15
2
Search Limit
100105
Name
Order
Citations
PageRank
Nuno Melão11499.66
Michael Pidd253641.15