Title
Design challenges in motivating change for sustainable urban mobility.
Abstract
In recent years, the design and deployment of persuasive interventions for inducing sustainable urban mobility behaviors has become a very active research field, leveraging on the pervasive usage of social media and mobile apps by citizens in their daily life. Several challenges in designing and assessing motivational features for effective and long-lasting behavior change in this area have also been identified, such as the focus of most solutions on targeting and prescribing individual (versus collective) mobility choices, as well as a general lack of large-scale evaluations on the impact of these solutions on citizens’ life. This paper reports lessons learnt from three parallel and complementary user studies, where motivational features for sustainable urban mobility, including social influence strategies delivered through social media, were prototyped, tested and refined. By reflecting on our results and design experiences so far, we aim to provide better guidance for future development of more effective solutions supporting citizens’ adoption of sustainable mobility behaviors in urban settings.
Year
DOI
Venue
2014
10.1016/j.chb.2014.05.026
Computers in Human Behavior
Keywords
Field
DocType
Persuasive sustainability,User studies,Behavior change,Social media,Urban mobility interventions
Social psychology,Psychological intervention,Software deployment,Social media,Knowledge management,Psychology,Social influence,Mobile apps,User studies,Behavior change
Journal
Volume
ISSN
Citations 
41
0747-5632
21
PageRank 
References 
Authors
1.11
29
10
Name
Order
Citations
PageRank
Silvia Gabrielli1547.84
Paula Forbes21049.06
Antti Jylhä31149.79
Simon Wells4758.33
Miika Sirén5351.86
Samuli Hemminki61809.55
Petteri Nurmi762157.08
Rosa Maimone8509.07
Judith Masthoff998477.21
Giulio Jacucci101701126.44