Name
Title | ||
|---|---|---|
British SMEs' e-commerce technological investments and firm performance: an RBV perspective. |
Abstract | ||
|---|---|---|
Despite the heated debate on the Information Technology (IT) investment-performance paradox, the resource-based view (RBV) has received relatively little attention as an approach to explain such phenomena, particularly in the small and medium enterprise (SME) and e-commerce context. This study draws on the RBV perspective to empirically examine the association between SME e-commerce investments and firm performance. We collected firm-level data from 430 British SMEs across 16 industry sectors. Results demonstrate that RBV provides strong theoretical support, that is, business resources, human resources, and external resources (i.e. e-commerce readiness) strongly contribute to enhanced firm performance. The sophistication of SMEs' e-commerce websites contribute to firm performance, but those firms' capital investments in IT and e-commerce training per se are not significant performance drivers. Our findings suggest that UK SMEs can and do differentiate themselves on the basis of their e-commerce capability, which is created by the synergistic combination of e-commerce resources with other organisational resources and capabilities. |
Year | DOI | Venue |
|---|---|---|
2015 | 10.1080/09537325.2015.1019453 | TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT |
Keywords | Field | DocType |
Information Technology,SMEs,competitive advantage,resource-based view,e-commerce | Small and medium-sized enterprises,Economics,Resource-based view,Human resources,Information technology,Competitive advantage,E-commerce,Sophistication,Marketing | Journal |
Volume | Issue | ISSN |
27.0 | 5 | 0953-7325 |
Citations | PageRank | References |
1 | 0.40 | 18 |
Authors | ||
3 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Tan Yang | 1 | 23 | 10.97 |
| Jiyao Xun | 2 | 1 | 0.40 |
| Xiaofeng He | 3 | 1 | 0.40 |