Title | ||
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Collective Intelligence in Computer-Mediated Collaboration Emerges in Different Contexts and Cultures |
Abstract | ||
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Collective intelligence (CI) is a property of groups that emerges from the coordination and collaboration of members and predicts group performance on a wide range of tasks. Previous studies of CI have been conducted with lab-based groups in the USA. We introduce a new standardized online battery to measure CI and demonstrate consistent emergence of a CI factor across three different studies despite broad differences in (a) communication media (face-to-face vs online), (b) group contexts (short-term ad hoc groups vs long-term groups) and (c) cultural settings (US, Germany, and Japan). In two of the studies, we also show that CI is correlated with a group's performance on more complex tasks. Consequently, the CI metric provides a generalizable performance measure for groups that is robust to broad changes in media, context, and culture, making it useful for testing the effects of general-purpose collaboration technologies intended to improve group performance. |
Year | DOI | Venue |
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2015 | 10.1145/2702123.2702259 | CHI |
Keywords | Field | DocType |
group and organization interfaces,collective intelligence,cross culture,online collaboration,group performance,outcome metrics,factor analysis | Cross culture,Collective intelligence,Computer science,Management,Human–computer interaction,Applied psychology,Computer mediated collaboration | Conference |
Citations | PageRank | References |
2 | 0.38 | 7 |
Authors | ||
9 |
Name | Order | Citations | PageRank |
---|---|---|---|
David Engel | 1 | 43 | 3.26 |
Anita Williams Woolley | 2 | 27 | 4.31 |
Ishani Aggarwal | 3 | 2 | 0.72 |
Christopher F. Chabris | 4 | 2 | 0.38 |
Masamichi Takahashi | 5 | 33 | 3.12 |
Keiichi Nemoto | 6 | 2 | 0.38 |
Carolin Kaiser | 7 | 90 | 10.83 |
Young Ji Kim | 8 | 13 | 1.31 |
Thomas W. Malone | 9 | 4683 | 1862.38 |