Title | ||
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Latent Topic Model Based Representations For A Robust Theme Identification Of Highly Imperfect Automatic Transcriptions |
Abstract | ||
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Speech analytics suffer from poor automatic transcription quality. To tackle this difficulty, a solution consists in mapping transcriptions into a space of hidden topics. This abstract representation allows to work around drawbacks of the ASR process. The well-known and commonly used one is the topic-based representation from a Latent Dirichlet Allocation (LDA). During the LDA learning process, distribution of words into each topic is estimated automatically. Nonetheless, in the context of a classification task, LDA model does not take into account the targeted classes. The supervised Latent Dirichlet Allocation (sLDA) model overcomes this weakness by considering the class, as a response, as well as the document content itself. In this paper, we propose to compare these two classical topic-based representations of a dialogue (LDA and sLDA), with a new one based not only on the dialogue content itself (words), but also on the theme related to the dialogue. This original Author-topic Latent Variables (ATLV) representation is based on the Author-topic (AT) model. The effectiveness of the proposed ATLV representation is evaluated on a classification task from automatic dialogue transcriptions of the Paris Transportation customer service call. Experiments confirmed that this ATLV approach outperforms by far the LDA and sLDA approaches, with a substantial gain of respectively 7.3 and 5.8 points in terms of correctly labeled conversations. |
Year | DOI | Venue |
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2015 | 10.1007/978-3-319-18117-2_44 | COMPUTATIONAL LINGUISTICS AND INTELLIGENT TEXT PROCESSING (CICLING 2015), PT II |
DocType | Volume | ISSN |
Conference | 9042 | 0302-9743 |
Citations | PageRank | References |
2 | 0.38 | 11 |
Authors | ||
4 |
Name | Order | Citations | PageRank |
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Mohamed Morchid | 1 | 84 | 22.79 |
richard dufour | 2 | 98 | 23.98 |
georges linar es | 3 | 136 | 29.55 |
Youssef Hamadi | 4 | 591 | 39.30 |