Title
A Knowledge-centric Examination of Signaling and Screening Activities in the Negotiation for Information Systems Consulting Services.
Abstract
In many professional exchanges, information asymmetry is bilateral, which means that both parties hold information that the other party lacks and, as a result, both parties have the means to be opportunistic. To counter this asymmetry, both parties signal and screen information as they negotiate a consulting engagement. In this paper, we report on how a professional service provider and recipient typically use signaling and screening. The findings highlight that both parties signal and screen and withhold information and that the extent of project knowledge (tacit or explicit) affects how they do so. Tacit knowledge-centric projects have more signaling and screening events than explicit knowledge-centric projects but many of these signals actually increase the amount of information asymmetry.
Year
Venue
Keywords
2016
JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS
Screening,IS Consulting,Theory of Relationship Constraints,Opportunism,Information Asymmetry
Field
DocType
Volume
Information system,Information asymmetry,Computer science,Knowledge management,Opportunism,Negotiation
Journal
17
Issue
ISSN
Citations 
2
1536-9323
1
PageRank 
References 
Authors
0.35
0
4
Name
Order
Citations
PageRank
Gregory S. Dawson1205.84
Richard T. Watson24163449.53
Marie-Claude Boudreau33907205.26
Leyland F. Pitt479489.24