Title
A Consumer Decision-Making Model In M-Commerce: The Role Of Reputation Systems In Mobile App Purchases
Abstract
The objective of this paper is to understand the importance of mobile reputation systems in mobile users' app discovery and purchase satisfaction. A theoretical framework describing the mediating effects of reputation systems on mobile app users' purchase satisfaction is developed and empirically tested with mobile app users. The findings of this study suggest that mobile reputation systems embedded in application stores play important mediating roles in mobile app purchase decision-making process and ultimately purchase satisfaction.
Year
DOI
Venue
2016
10.4018/IRMJ.2016040103
INFORMATION RESOURCES MANAGEMENT JOURNAL
Keywords
Field
DocType
Consumer Decision-Making, m-Commerce, Mobile Apps, PLS, Reputation Systems
Decision-making models,Internet privacy,Mobile app,Advertising,Engineering,Mobile commerce,Reputation
Journal
Volume
Issue
ISSN
29
2
1040-1628
Citations 
PageRank 
References 
1
0.34
16
Authors
2
Name
Order
Citations
PageRank
Weijun Zheng110.34
Leigh Jin2727.56