Paper Info
Title
Investigating Politeness Strategies and Their Persuasiveness for a Robotic Elderly Assistant.
Abstract
This work is targeted towards the development of a Robotic Elderly Assistant REA system that provides assistance in the form of recommendations to support single-living elderly people in their domestic environment. To avoid potential face threats the REA should be as polite as possible whilst keeping a certain persuasiveness to promote its recommendations. This paper investigates different verbalizations of the REA's recommendations regarding their perceived politeness as well as their persuasiveness. We present the results of a laboratory study with younger adults and a user study with the inhabitants of a retirement home. Results suggest that the different politeness strategies reflected different levels of politeness in both studies, while their perceived persuasiveness needs further investigation in the domain of elderly care.
Year
DOI
Venue
2016
10.1007/978-3-319-31510-2_27
PERSUASIVE
Field
DocType
Citations 
Social psychology,Social robot,Politeness,Domestic environment,Psychology,Retirement home
Conference
2
PageRank 
References 
Authors
0.38
15
5
Name
Order
Citations
PageRank
Stephan Hammer1293.18
Birgit Lugrin23712.75
Sergey Bogomolov320.72
Kathrin Janowski4284.74
Elisabeth André53634433.65