Paper Info
Title
Reflecting on Expertise, a Key Factor When Designing for Professional Development in Informal Science Institutions.
Abstract
Informal Science Institutions (ISIs) like museums and zoos are increasingly employing mobile technology to support their interpretive staff (explainers). One approach to designing technology to support existing tasks is participatory design (PD), where end-users are involved as experts in the task domain who can help envision the application of technology. Our participatory design sessions engaged explainers from two different ISIs, with different levels of expertise and age (youth and adults). We implemented a socio-technical PD approach in engaging participants in examining and proposing features for a Facilitation, Reflection, and Augmented Interpretation Mobile System (FRAIMS). Involving novices and emerging professionals in participatory design is as important as involving experienced and expert participants, especially when designing in supports for professional development. Our analysis highlights the benefit of considering the level of expertise of participants as a key factor that shapes a design, having as a result, different supports for the design of the mobile interpretation application.
Year
DOI
Venue
2016
10.1007/978-3-319-40548-3_7
Communications in Computer and Information Science
Keywords
Field
DocType
Participatory design,Mobile tools,Museums,Interpreters,Expertise,Professional development
Mobile technology,Participatory design,Facilitation,Computer science,Knowledge management,Professional development,Interpreter
Conference
Volume
ISSN
Citations 
617
1865-0929
0
PageRank 
References 
Authors
0.34
4
4
Name
Order
Citations
PageRank
Priscilla F. Jimenez Pazmino1344.72
Leilah Lyons213919.89
Brian Slattery3295.86
Benjamin Hunt430.81