Title
On the adoption and impact of predictive analytics for server incident reduction.
Abstract
The Predictive Analytics for Server Incident Reduction (PASIR) solution developed at IBM has been broadly deployed to 130 IT environments since the beginning of 2014. The infrastructures of these IT environments, pertaining to various industries around the world, are serviced by IBM support groups. More specifically, incidents occurring on servers, including the descriptions of the problems, are r...
Year
DOI
Venue
2017
10.1147/JRD.2016.2631400
IBM Journal of Research and Development
Keywords
Field
DocType
Servers,Degradation,Predictive modeling,Labeling,Data models,Hardware
Data science,IBM,Predictive analytics,Computer science,Server,Ticket,Unavailability,Classifier (linguistics),Management system
Journal
Volume
Issue
ISSN
61
1
0018-8646
Citations 
PageRank 
References 
1
0.35
15
Authors
8
Name
Order
Citations
PageRank
Ioana Giurgiu121314.09
Dorothea Wiesmann2414.30
Jasmina Bogojeska31448.54
David Lanyi4111.98
George Stark5182.36
R. B. Wallace610.35
M. Pereira7193.65
A. A. Hidalgo810.35