Paper Info
Title
Controllability matters: The user experience of adaptive maps.
Abstract
Adaptive map interfaces have the potential of increasing usability by providing more task dependent and personalized support. It is unclear, however, how map adaptation must be designed to avoid a loss of control, transparency, and predictability. This article investigates the user experience of adaptive map interfaces in the context of gaze-based activity recognition. In a Wizard of Oz experiment we study two adaptive map interfaces differing in the degree of controllability and compare them to a non-adaptive map interface. Adaptive interfaces were found to cause higher user experience and lower perceived cognitive workload than the non-adaptive interface. Among the adaptive interfaces, users clearly preferred the condition with higher controllability. Results from structured interviews reveal that participants dislike being interrupted in their spatial cognitive processes by a sudden adaptation of the map content. Our results suggest that adaptive map interfaces should provide their users with control at what time an adaptation will be performed.
Year
DOI
Venue
2017
10.1007/s10707-016-0282-x
GeoInformatica
Keywords
Field
DocType
Map adaptation,User experience,Activity recognition,Maps
Predictability,User experience design,Activity recognition,Controllability,Gaze,Computer science,Usability,Human–computer interaction,Wizard of Oz experiment,Cognition
Journal
Volume
Issue
ISSN
21
3
1384-6175
Citations 
PageRank 
References 
2
0.38
42
Authors
5
Name
Order
Citations
PageRank
Peter Kiefer122324.99
Ioannis Giannopoulos211514.55
Vasileios Athanasios Anagnostopoulos330.73
Johannes Schöning4114587.96
Martin Raubal5111281.28