Paper Info
Title
Ux Professionals' Definitions Of Usability And Ux - A Comparison Between Turkey, Finland, Denmark, France And Malaysia
Abstract
This paper examines the views of user experience (UX) professionals on the definitions of usability and UX, and compares the findings between countries and within different socio-cultural groups. A mixed-method analysis was employed on data gathered on 422 professionals through a survey in Turkey, Finland, Denmark, France, and Malaysia. Usability appears to be an established concept, respondents across all countries agreeing on the importance of the ISO 9241-11 definition. There is also a tendency that UX professionals attach organizational perspective to usability. UX professionals diverge when defining UX, and there are systematic differences related to socio-cultural conditions. UX professionals in Finland and France incline more towards the definition highlighting the experiential qualities, when compared to Turkey and Malaysia that incline towards the definition reflecting the ease of use, utility, attractiveness, and degree of usage. Further research should address the implications of the diverse meanings and contexts of usability and UX.
Year
DOI
Venue
2017
10.1007/978-3-319-68059-0_14
HUMAN-COMPUTER INTERACTION - INTERACT 2017, PT IV
Keywords
Field
DocType
User experience, Usability, UX professional, Cross-cultural HCI
Experiential learning,User experience design,Public relations,Computer science,Usability,Attractiveness,Multimedia
Conference
Volume
ISSN
Citations 
10516
0302-9743
0
PageRank 
References 
Authors
0.34
28
7
Name
Order
Citations
PageRank
Dorina Rajanen116.78
Torkil Clemmensen224932.16
Netta Iivari343953.99
Yavuz Inal420217.51
Kerem Rızvanoğlu565.95
Ashok Sivaji653.23
Amélie Roche700.34