Name
Abstract | ||
|---|---|---|
Involving users in the design of sharing economy services is important to realize the expected growth in this market. However, such involvement may be challenging due to the complexity and networked character of the service context. We present a case study showing how users' online feedback on novel design concepts may represent a viable approach to user involvement. In particular, the feedback provides insight into the strengths and weaknesses of proposed concepts as well as suggestions of relevance to the subsequent design process. On the basis of the case study, lessons learnt are discussed, as is needed future research. |
Year | DOI | Venue |
|---|---|---|
2017 | 10.1007/978-3-319-70284-1_18 | INTERNET SCIENCE |
Keywords | DocType | Volume |
Sharing economy, User involvement, Online design feedback | Conference | 10673 |
ISSN | Citations | PageRank |
0302-9743 | 0 | 0.34 |
References | Authors | |
0 | 4 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Asbjørn Følstad | 1 | 199 | 27.26 |
| Dimitra Chasanidou | 2 | 8 | 2.28 |
| Ida Maria Haugstveit | 3 | 9 | 3.92 |
| Ragnhild Halvorsrud | 4 | 13 | 4.22 |