Title
Communication Skills Training Exploiting Multimodal Emotion Recognition
Abstract
The teaching of communication skills is a labour-intensive task because of the detailed feedback that should be given to learners during their prolonged practice. This study investigates to what extent our FILTWAM facial and vocal emotion recognition software can be used for improving a serious game (the Communication Advisor) that delivers a web-based training of communication skills. A test group of 25 participants played the game wherein they were requested to mimic specific facial and vocal emotions. Half of the assignments included direct feedback and the other half included no feedback. It was investigated whether feedback on the mimicked emotions would lead to better learning. The results suggest the facial performance growth was found to be positive, particularly significant in the feedback condition. The vocal performance growth was significant in both conditions. The results are a significant indication that the automated feedback from the software improves learners' communication performances.
Year
DOI
Venue
2017
10.1080/10494820.2016.1247286
INTERACTIVE LEARNING ENVIRONMENTS
Keywords
Field
DocType
Assessment of learners, communication skills, emotion recognition, serious gaming, feedback
Psychophysiology,Communication skills,Emotion recognition,Psychology,Software,Direct feedback,Likert scale,Multimedia,Communication skills training,Inter-rater reliability
Journal
Volume
Issue
ISSN
25
8
1049-4820
Citations 
PageRank 
References 
2
0.37
12
Authors
3
Name
Order
Citations
PageRank
Kiavash Bahreini1537.74
Rob Nadolski224522.09
wim westera3407.10