Title
Speaker-sensitive dual memory networks for multi-turn slot tagging
Abstract
In multi-turn dialogs, natural language understanding models can introduce obvious errors by being blind to contextual information. To incorporate dialog history, we present a neural architecture with Speaker-Sensitive Dual Memory Networks which encode utterances differently depending on the speaker. This addresses the different extents of information available to the system - the system knows only the surface form of user utterances while it has the exact semantics of system output. We performed experiments on real user data from Microsoft Cortana, a commercial personal assistant. The result showed a significant performance improvement over the state-of-the-art slot tagging models using contextual information.
Year
DOI
Venue
2017
10.1109/ASRU.2017.8268983
2017 IEEE Automatic Speech Recognition and Understanding Workshop (ASRU)
Keywords
DocType
Volume
speaker-sensitive dual memory networks,Microsoft Cortana,natural language understanding models,multiturn dialogs,multiturn slot tagging,incorporate dialog history,contextual information
Conference
abs/1711.10705
ISBN
Citations 
PageRank 
978-1-5090-4789-5
0
0.34
References 
Authors
9
3
Name
Order
Citations
PageRank
Young-Bum Kim111213.60
Sungjin Lee222127.44
Ruhi Sarikaya369864.49