Paper Info
Title
Passenger Trip Planning using Ride-Sharing Services.
Abstract
Ride-sharing can potentially address transportation challenges such as traffic congestion and air pollution by letting drivers share their cars unused capacity with a number of passengers. However, even though multiple ride-sharing services exist and HCI research has investigated various aspects of their use, we still have limited knowledge on how passengers use ride-sharing services to plan their trips. In this paper, we study how passengers use existing services to support the activity of planning a trip. We report from a qualitative study where we participated in 5 rides and conducted interviews with 19 passengers about their use and opinions towards ride-sharing services. We found that planning a ride involves comparing individual preferences across a number of services which enabled participants to support finding a trip and handle challenges such as privacy and trust. Further, we discuss these findings and their implications for future HCI research in ride-sharing.
Year
DOI
Venue
2018
10.1145/3173574.3174054
CHI
Keywords
Field
DocType
Ride-sharing, transportation, mobility
Trip planning,Computer science,Transport engineering,Qualitative research,TRIPS architecture,Multimedia,Traffic congestion
Conference
ISBN
Citations 
PageRank 
978-1-4503-5620-6
0
0.34
References 
Authors
20
3
Name
Order
Citations
PageRank
Michael Kvist Svangren142.90
Mikael B. Skov284075.62
Jesper Kjeldskov31840141.58