Paper Info
Title
Robots For Us: Organizational and Community Perspectives on the Collaborative Design of Ubiquitous Robots.
Abstract
Robots are expected to become ubiquitous in the near future, working with people in various environments, including homes, schools, hospitals, and offices. As physically and socially interactive technologies, robots present new opportunities for embodied interaction and active as well as passive sensing in these contexts. They have also been shown to psychologically impact individuals, affect group and organizational dynamics, and modify our concepts and experiences of work, care, and social relationships. Designing robots for increasingly ubiquitous everyday use requires understanding how robots are perceived, and can be adopted and supported in open-ended, natural social circumstances. This, in turn, calls for design and evaluation methodologies that go beyond the dyadic and small group interactions in laboratories that have largely been the focus of research in human-robot interaction. In this talk, I will present alternative perspectives on the design and evaluation of socially interactive robotic technologies in real-world contexts, focusing on several case studies of socially assistive robots in eldercare. I will first discuss how older adults make sense of robots for use in their homes, in relation to the broader social contexts in which they live, as part of collaborative design activities, and in the course of month-long implementations of robots in their homes. These in-home studies bring up various issues relating to the types of data older adults and the clinicians who work with them would like to collect, related privacy concerns, impacts on other people in the home, and how robot designs can support the relationships older adults hope to have with and through robots. Secondly, I will explore the institutional and community-based use and design of robots in different eldercare facilities, including a nursing home, a retirement community, and an intergenerational daycare. These studies bring out how robots fit into and affect the institutional and group dynamics of interaction, and also allow us to explore how robots might be envisioned as technologies that can support not only individual, but community-level goals. Through these case studies of robots, as emerging ubiquitous interactive technologies, I will bring out themes that can inform the design and study of pervasive systems more broadly, including collaborative design, the use of data collected during social interactions with and around technologies, related ethical concerns, and the need for incorporating the aims of groups, institutions, and communities in the design of intelligent interactive technologies.
Year
DOI
Venue
2018
10.1145/3242587.3273052
UIST '18: The 31st Annual ACM Symposium on User Interface Software and Technology Berlin Germany October, 2018
Keywords
Field
DocType
Human-Robot Interaction, Socially Assistive Robotics, Eldercare, Collaborative Design, Community Robotics, Robots in Organizations, Domestic Robots
Retirement community,Organizational dynamics,Collaborative design,Computer science,Knowledge management,Implementation,Embodied cognition,Passive sensing,Human–computer interaction,Robot,Human–robot interaction
Conference
ISBN
Citations 
PageRank 
978-1-4503-5948-1
0
0.34
References 
Authors
0
1
Name
Order
Citations
PageRank
Selma Sabanovic130244.66