Title
Knowledge management strategies, intellectual capital, and innovation performance: a comparison between high- and low-tech firms.
Abstract
Purpose This study aims to analyse the complementary role of structural and relational capital (as the outcomes of codification and personalisation knowledge management strategies) in renewal capital and innovation in high- and low-tech companies. Design/methodology/approach The primary data, which were collected through a structured questionnaire from 180 Spanish companies, are analysed using structural equation modelling based on partial least squares. Findings Overall, the study offers three fundamental findings. First, it demonstrates the outstanding role of renewal capital as an intellectual capital (IC) component; second, it provides a conceptual analysis of the connection between knowledge management strategies and IC; and third, it highlights the necessity of considering the technological level of the firm as a contingency variable affecting the IC-innovation relationship. Research limitations/implications The study has three apparent limitations: The sample of firms is restricted to Spanish companies, data concerning the main study variables were collected from only one person at each firm, and not all of the possible components of IC were included in the research model. Practical implications Business practitioners can find useful guidelines for making efficient use of knowledge resources when boosting innovation performance, depending on the technological level of their firms. Originality/value Although many studies have tried to disentangle the IC-innovation connection, this study is unique, as it considers knowledge management strategies, a novel combination of IC components and the level of technological sophistication in the same analysis.
Year
DOI
Venue
2018
10.1108/JKM-04-2017-0150
JOURNAL OF KNOWLEDGE MANAGEMENT
Keywords
Field
DocType
Innovation,Intellectual capital,Knowledge management strategies,Codification and personalisation strategies,Technological level
Relational capital,Structural equation modeling,Computer science,Knowledge economy,Knowledge management,Originality,Intellectual capital,Contingency,Sophistication,Personalization
Journal
Volume
Issue
ISSN
22.0
8.0
1367-3270
Citations 
PageRank 
References 
0
0.34
14
Authors
3
Name
Order
Citations
PageRank
Marta Buenechea-Elberdin100.34
Josune Sáenz2102.68
Aino Kianto3935.55