Title
How reliable are self-assessments using mobile technology in healthcare? The effects of technology identity and self-efficacy.
Abstract
Traditionally in clinics or hospitals, it is the staff (physician, nurses, and so forth) who would check the patient's health status (e.g., blood pressure, height, weight, body temperature, and so forth). However, when mobile apps are used as the point of contact between patients and healthcare providers, the self-monitoring of health status will be exposed to biases due to being done by common people. Therefore ‘self-report reliability’ becomes an essential factor in the mobile healthcare context. Drawing on ‘technology identity’ and ‘technology self-efficacy’ literature, we theorized that perceived mobile technology identity directly affects self-report reliability, and perceived self-efficacy moderates the relationship between the two. A sample of patients from a clinic who completed a survey and self-reported their health status using a mobile health app was collected. The results of the analyses suggest that academic education affects the reliability of self-reports. In addition, patients aged 61 and above were more accurate in reporting their health status. Moreover, we found that self-efficacy improves the accuracy of self-reports and moderates the effect of mobile technology identity on self-report reliability. The findings of this paper contribute to the ongoing research around mobile healthcare application use and issues surrounding this phenomenon.
Year
DOI
Venue
2019
10.1016/j.chb.2018.09.024
Computers in Human Behavior
Keywords
Field
DocType
Mobile healthcare,IT identity,Self-efficacy,Self-report reliability,Quantified self
Social psychology,Health care,Mobile technology,Psychology,Self-efficacy,Mobile apps,Applied psychology
Journal
Volume
ISSN
Citations 
91
0747-5632
1
PageRank 
References 
Authors
0.35
15
6
Name
Order
Citations
PageRank
Iris Reychav19413.43
Roni Beeri210.35
Ali Balapour321.06
Daphne Raban441834.57
R. Sabherwal524817.33
Joseph Azuri620.71