Title
Development Of Human-Agent Attachment By Form Of Address
Abstract
Having an attachment is important to promote the utilization of electronic devices. To induce an emotional bond between people and voice interface, several companies have often named the voice interface. The present study examined whether a form of address (i.e., a way of calling a name of a voice agent or consumer) would modulate creating an attachment. Results showed that consumers reported a stronger attachment with voice agents that fit with the master-servant relationship based on the way of calling the name. Interestingly, this tendency was confirmed only for the behavioral index, but not for the subjective reports, suggesting that the form of address would implicitly affect the selection of behavior. Also, our findings indicate that increasing the emotional bond between consumers and voice agents could be modulated by the perception of the power balance during a human-agent interaction.
Year
DOI
Venue
2018
10.1145/3284432.3284446
HAI'18: PROCEEDINGS OF THE 6TH INTERNATIONAL CONFERENCE ON HUMAN-AGENT INTERACTION
Keywords
Field
DocType
Human egent interaction, attachment, address form
Bond,Social psychology,Computer science,Perception
Conference
Citations 
PageRank 
References 
0
0.34
1
Authors
4
Name
Order
Citations
PageRank
Miho Kitamura101.01
Keiichi Kurata200.34
Koji Oya300.34
Katsumi Watanabe41816.97