Title
Employee-Driven Innovation for Improving Working Practices: Preliminary Findings from a Case Study
Abstract
As industrial systems increase in complexity, the direct involvement of employees in the process of designing and redesigning them becomes crucial. In the present work, we describe the initial stage of a project aimed at reshaping the interface of the software used by employees in a home appliances validation laboratory. In particular, we report on the process of involving operators in the identification of the current issues and in the proposal of possible solutions. To this end, we ran a focus group session that allowed to identify the most critical activities employees are required to perform. In addition, we encouraged them to suggest possible solutions to overcome such issues. Data from the focus group were analyzed and summarized into categories that will inform the redesign of the software.
Year
DOI
Venue
2018
10.1109/ES.2018.00018
2018 Sixth International Conference on Enterprise Systems (ES)
Keywords
Field
DocType
Industry 4.0, employee-driven innovation, participatory design
Task analysis,Industrial systems,Computer science,Software,Focus group,Process management
Conference
ISSN
ISBN
Citations 
2377-8636
978-1-5386-8389-7
0
PageRank 
References 
Authors
0.34
3
6
Name
Order
Citations
PageRank
Valeria Orso16612.23
Riccardo Ziviani200.34
Roberto Barattini300.34
Giulio Bondani400.34
Robert Radu500.34
Luciano Gamberini636849.76