Title
Effective Organizational Improvisation in Information Systems Development: Insights from the Tencent Messaging System Development
Abstract
Organizational improvisation has been increasingly observed in information systems development (ISD), which leads to both positive and negative results. Extant studies have examined how to conduct effective improvisation, but findings are mainly based on variance-based models; a process model is missing. Our study fills this gap by conducting an in-depth case study of the Tencent messaging system development. Our study identifies a four-phase process model featuring, a continuous iteration between improvisational search and build. Our findings make important contributions to organizational improvisation literature in ISD and general management and provide a step-by-step guide for ISD managers to conduct effective improvisation.
Year
DOI
Venue
2019
10.1016/j.im.2018.10.003
Information & Management
Keywords
Field
DocType
Information systems development,Organizational improvisation,Effective improvisation,Process model,Case study
Information system,Improvisation,Knowledge management,Extant taxon,System development,Engineering
Journal
Volume
Issue
ISSN
56
4
0378-7206
Citations 
PageRank 
References 
0
0.34
18
Authors
4
Name
Order
Citations
PageRank
Wenyu Derek Du161.49
Junjie Wu255147.60
Shanshi Liu300.34
Raymond Hackney4143.90