Paper Info
Title
Opportunities and challenges for technology development and adoption in public libraries.
Abstract
In this paper, we discuss opportunities and challenges for technology development and adoption in public libraries. The results are based on a multi-site comparative study and thematic analysis of ethnographic work in three libraries, each in a different European country. The results explore the sociotechnical practices, understandings, and perspectives of library staff and patrons when it comes to the role(s) and function(s) of libraries today. The contributions, which aim at informing the design and implementation of new digital services in public libraries, are two-fold. Firstly, the main findings from the study is presented under six themes. Secondly, a list of key opportunities and challenges focusing on 1) media and technology literacy, 2) institutional transformation and technical infrastructures, 3) resource constraints among library staff, and 4) a shift in focus towards supporting activities.
Year
DOI
Venue
2018
10.1145/3240167.3240198
NORDICHI'18: PROCEEDINGS OF THE 10TH NORDIC CONFERENCE ON HUMAN-COMPUTER INTERACTION
Keywords
Field
DocType
Library,technology adoption,multi-site,ethnography,participatory design,public knowledge institutions
Technology development,Literacy,Thematic analysis,Participatory design,Public relations,Computer science,Ethnography,Multimedia
Conference
Citations 
PageRank 
References 
0
0.34
7
Authors
5
Name
Order
Citations
PageRank
Sofia Serholt1517.23
Eva Eriksson222031.09
Peter Dalsgaard348345.63
Raphaëlle Bats421.75
Alix Ducros521.41