Title
Human Interpretation Of Trade-Off Diagrams In Multi-Objective Problems: Implications For Developing Interactive Decision Support Systems
Abstract
The growing need for efficient and effective human decision-makers warrants a better understanding of how decision support systems (DSS) guide users to improved decisions. Decision support approaches utilize visual aids to assist decision-making, including trade-off diagrams. These visualizations help comprehension of key trade-offs among decision alternatives. However, little is known about the role of trade-off diagrams in human decision-making and the best way to present them. Here, we discuss an empirical study with two goals: 1) evaluating DSS interactivity and 2) identifying decision-making strategies with trade-off diagrams. We specifically investigate the value of interface interactivity and problem context as users make nine increasingly complex decisions. Our results suggest that problem context and interactivity separately influence ability to navigate trade-off diagrams.
Year
DOI
Venue
2019
10.24251/hicss.2019.189
PROCEEDINGS OF THE 52ND ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES
Field
DocType
Citations 
Computer science,Decision support system,Knowledge management,Management science
Conference
0
PageRank 
References 
Authors
0.34
0
7
Name
Order
Citations
PageRank
Danielle Oprean100.34
Caitlin Spence200.34
Mark Simpson391.91
Randy Miller Jr.400.34
Saurabh Bansal562.54
Klaus Keller6304.37
Alexander Klippel748349.70