Title
How is professionals' information seeking shaped by workplace procedures? A study of healthcare clinicians.
Abstract
•Procedures shape information seeking differently for uncertain and equivocal tasks.•Triage procedure specifies which information to retrieve and how to interpret it.•During triage coordinating nurses rarely seek information, they pattern match.•Timeout procedure makes space for collaborative reflection and information seeking.•Junior and expert professionals benefit dissimilarly from timeout procedure.
Year
DOI
Venue
2019
10.1016/j.ipm.2019.01.001
Information Processing & Management
Keywords
Field
DocType
Information seeking,Information behavior,Workplace procedures,Expert performance,Reflection on action,Healthcare
Medical education,Health care,Information retrieval,Computer science,Information seeking,Triage,Patient treatment
Journal
Volume
Issue
ISSN
56
3
0306-4573
Citations 
PageRank 
References 
0
0.34
0
Authors
2
Name
Order
Citations
PageRank
Morten Hertzum1110595.89
Jesper Simonsen216928.09