Name
Title | ||
|---|---|---|
Design of review systems – A strategic instrument to shape online reviewing behavior and economic outcomes |
Abstract | ||
|---|---|---|
•Synthesis of the past two decades of online review research.•Drivers, review system design, online reviews, and outcomes as main constructs.•Identification of 3 research gaps.•Presentation of 3 research thrusts to close the identified research gaps.•Strategic implications of review system design. |
Year | DOI | Venue |
|---|---|---|
2019 | 10.1016/j.jsis.2019.01.004 | The Journal of Strategic Information Systems |
Keywords | Field | DocType |
Review systems,Design features,Strategic instrument in E-commerce,Scoping review,Electronic word-of-mouth | Review article,Competitive advantage,Knowledge management,Systems design,Electronic word of mouth,Engineering | Journal |
Volume | Issue | ISSN |
28 | 2 | 0963-8687 |
Citations | PageRank | References |
2 | 0.37 | 74 |
Authors | ||
5 | ||
Name | Order | Citations | PageRank |
|---|---|---|---|
| Dominik Gutt | 1 | 3 | 2.42 |
| Jürgen Neumann | 2 | 3 | 3.45 |
| Steffen Zimmermann | 3 | 84 | 12.62 |
| Dennis Kundisch | 4 | 189 | 42.82 |
| Jianqing Chen | 5 | 46 | 2.10 |