Paper Info
Title
Exploring Interaction with Remote Autonomous Systems using Conversational Agents
Abstract
Autonomous vehicles and robots are increasingly being deployed to remote, dangerous environments in the energy sector, search and rescue and the military. As a result, there is a need for humans to interact with these robots to monitor their tasks, such as inspecting and repairing offshore wind-turbines. Conversational Agents can improve situation awareness and transparency, while being a hands-free medium to communicate key information quickly and succinctly. As part of our user-centered design of such systems, we conducted an in-depth immersive qualitative study of twelve marine research scientists and engineers, interacting with a prototype Conversational Agent. Our results expose insights into the appropriate content and style for the natural language interaction and, from this study, we derive nine design recommendations to inform future Conversational Agent design for remote autonomous systems.
Year
DOI
Venue
2019
10.1145/3322276.3322318
Proceedings of the 2019 on Designing Interactive Systems Conference
Keywords
Field
DocType
explainable ai, multimodal interfaces, natural language interfaces, remote autonomous systems, transparency, trust
Transparency (graphic),Search and rescue,Situation awareness,Human–computer interaction,Autonomous system (Internet),Dialog system,Engineering,Qualitative research,Robot,Energy sector
Conference
ISBN
Citations 
PageRank 
978-1-4503-5850-7
1
0.35
References 
Authors
0
14
Name
Order
Citations
PageRank
David A. Robb1278.34
José Lopes254.16
Stefano Padilla3387.26
Atanas Laskov4112.87
Francisco J. Chiyah Garcia510.35
Xingkun Liu6336.83
Jonatan Scharff Willners731.71
Nicolas Valeyrie810.35
Katrin S. Lohan95114.42
David M Lane10285.94
Pedro Patrón11376.15
Yvan Petillot1214219.16
m j chantler1314824.14
Helen Hastie14859.00