Title
Open Challenges Of Blind People Using Smartphones
Abstract
Blind people face significant challenges when using smartphones. The focus on improving nonvisual mobile accessibility has been at the level of touchscreen access. Our research investigates the challenges faced by blind people in their everyday usage of mobile phones. In this article, we present a set of studies performed with the target population, novices and experts, using a variety of methods, targeted at identifying and verifying challenges; and coping mechanisms. Through a multiple methods approach we identify and validate challenges locally with a diverse set of user expertise and devices, and at scale through the analyses of the largest Android and iOS dedicate forums for blind people. We contribute with a prioritized corpus of smartphone challenges for blind people, and a discussion on a set of directions for future research, which tackle the open and often overlooked challenges.
Year
DOI
Venue
2020
10.1080/10447318.2020.1768672
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION
DocType
Volume
Issue
Journal
36
17
ISSN
Citations 
PageRank 
1044-7318
1
0.34
References 
Authors
0
5
Name
Order
Citations
PageRank
André Rodrigues13813.25
Hugo Nicolau238134.33
Kyle Montague314721.54
João Guerreiro49313.42
Tiago Guerreiro536645.90