Title
Survey and Cross-benchmark Comparison of Remaining Time Prediction Methods in Business Process Monitoring
Abstract
Predictive business process monitoring methods exploit historical process execution logs to generate predictions about running instances (called cases) of a business process, such as the prediction of the outcome, next activity, or remaining cycle time of a given process case. These insights could be used to support operational managers in taking remedial actions as business processes unfold, e.g., shifting resources from one case onto another to ensure the latter is completed on time. A number of methods to tackle the remaining cycle time prediction problem have been proposed in the literature. However, due to differences in their experimental setup, choice of datasets, evaluation measures, and baselines, the relative merits of each method remain unclear. This article presents a systematic literature review and taxonomy of methods for remaining time prediction in the context of business processes, as well as a cross-benchmark comparison of 16 such methods based on 17 real-life datasets originating from different industry domains.
Year
DOI
Venue
2018
10.1145/3331449
ACM Transactions on Intelligent Systems and Technology
Keywords
DocType
Volume
Business process,machine learning,predictive monitoring,process mining,process performance indicator
Journal
10
Issue
ISSN
Citations 
4
2157-6904
6
PageRank 
References 
Authors
0.47
0
5
Name
Order
Citations
PageRank
Ilya Verenich160.47
Marlon Dumas25742371.10
marcello la rosa3140281.70
Fabrizio Maria Maggi44620.83
Irene Teinemaa5293.99