Title
Impact of usability mechanisms: An experiment on efficiency, effectiveness and user satisfaction.
Abstract
•We study the effect of three usability mechanisms on efficiency, effectiveness and user satisfaction.•The adoption of Abort Operation has a significantly positive effect on efficiency (time taken), effectiveness and user satisfaction.•The adoption of Progress Feedback does not appear to have any impact on any of the usability characteristics.•The adoption of Preferences has a significantly positive effect on effectiveness and user satisfaction but no influence on efficiency.•We found that the adoption of all three mechanisms tends to improve system usability and does not degrade user performance.
Year
DOI
Venue
2020
10.1016/j.infsof.2019.106195
Information and Software Technology
Keywords
Field
DocType
Effectiveness,Efficiency,Empirical study,Experimental design,Satisfaction,Software engineering,Usability mechanism,Usability
USable,Abort,Systems engineering,Problem domain,Computer science,Usability,Software system,Human–computer interaction,Relevance (law),Software quality,Empirical research
Journal
Volume
ISSN
Citations 
117
0950-5849
0
PageRank 
References 
Authors
0.34
0
7
Name
Order
Citations
PageRank
Juan M. Ferreira100.34
Silvia Teresita Acuña27427.26
Oscar Dieste334331.49
sira vegas458836.91
Adrian Santos512.72
Francy D. Rodríguez600.34
N. Juristo7468.87