Title
Gaming the System: The Effects of Social Capital as a Resource for Virtual Team Members
Abstract
Increasingly individuals interact with one another through information and communication technologies in virtual teams. Leveraging the resource-based view of the firm and social capital theory, we examine how a team member’s social capital (a resource) affects the team member’s perception of the quality of knowledge shared within the team (a capability) and the benefits to the individual team member (an outcome). Using the context of massively multiplayer online role-playing games, we find that within virtual teams, relational and cognitive social capital contribute to knowledge quality, which in turn positively benefits the outcomes of individual team members.
Year
DOI
Venue
2020
10.1016/j.im.2019.103239
Information & Management
Keywords
DocType
Volume
Virtual teams,Resource-based view of the firm,Social capital theory,MMORPG
Journal
57
Issue
ISSN
Citations 
6
0378-7206
0
PageRank 
References 
Authors
0.34
0
3
Name
Order
Citations
PageRank
Stacie Petter1159048.95
Connie S. Barber200.34
Diane Barber300.34