Abstract | ||
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This paper discusses how characteristics of experience-centred and collaborative design can be translated to larger scales. We describe Metro Futures, a region-wide public consultation on the design of new light rail trains, where we followed an experience-centred co-design approach supported by digital media and tools to develop findings with a core group of 20 ?co-researchers' and ~4000 public participants. The paper discusses how the characteristics of a focus on experience, and collaborative design exploration were achieved with co-researchers and, at scale, through online and face-to-face interactions using various digital media and tools. Whilst not at the depth of smaller scales, there are opportunities to retain characteristics of experience-centred co-design at scale to produce findings that can usefully inform ensuing design work, and avoid the averaging of public contributions often evident in large scale public consultations.
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Year | DOI | Venue |
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2020 | 10.1145/3313831.3376885 | CHI '20: CHI Conference on Human Factors in Computing Systems
Honolulu
HI
USA
April, 2020 |
DocType | ISBN | Citations |
Conference | 978-1-4503-6708-0 | 0 |
PageRank | References | Authors |
0.34 | 0 | 6 |
Name | Order | Citations | PageRank |
---|---|---|---|
Simon Bowen | 1 | 85 | 8.76 |
Peter Wright | 2 | 1645 | 203.56 |
Alexander Wilson | 3 | 2 | 1.72 |
Andy Dow | 4 | 15 | 2.66 |
Tom Bartindale | 5 | 126 | 14.76 |
Robert Anderson | 6 | 123 | 60.93 |