Title
Exploring Mooc User Behaviors Beyond Platforms
Abstract
MOOC user behavior is generally studied using the data collected within platform interactions in the learning system or via outside social media platforms. It is important to understand the root causes of anomalies in MOOCs, such as the 80% attrition, less interactions within platforms and what causing the reflected behaviors beyond platforms. We study MOOC student behaviors outside the platform using ethnographic methods, mainly focusing on diary study and interviews. Two groups, 11 extreme users who have completed many MOOCs and 10 who never completed MOOC have been used to collected data. The log sheets data and interviews were analyzed using Epistemic Network Analysis (ENA) method to explore if there is a significance between these 2 groups and other qualitative comparisons to explore behavioral patterns. Our results indicated 4 behavioral patterns with insights into significant level of learner's habits between extreme and novice users' behaviors leading to completion or dropping. This reflect the design gaps of MOOC platforms and based on the behavioral patterns, we provide recommendations to meet the learners needs.
Year
DOI
Venue
2020
10.3991/ijet.v15i08.12493
INTERNATIONAL JOURNAL OF EMERGING TECHNOLOGIES IN LEARNING
Keywords
DocType
Volume
MOOC, User behaviors, diary study, epistemic network analytics
Journal
15
Issue
ISSN
Citations 
8
1863-0383
0
PageRank 
References 
Authors
0.34
0
3
Name
Order
Citations
PageRank
Dilrukshi Gamage1326.53
Indika Perera22613.99
Shantha Fernando312.37