Title
Process Mining Meets Causal Machine Learning: Discovering Causal Rules from Event Logs
Abstract
This paper proposes an approach to analyze an event log of a business process in order to generate case-level recommendations of treatments that maximize the probability of a given outcome. Users classify the attributes in the event log into controllable and non-controllable, where the former correspond to attributes that can be altered during an execution of the process (the possible treatments). We use an action rule mining technique to identify treatments that co-occur with the outcome under some conditions. Since action rules are generated based on correlation rather than causation, we then use a causal machine learning technique, specifically uplift trees, to discover subgroups of cases for which a treatment has a high causal effect on the outcome after adjusting for confounding variables. We test the relevance of this approach using an event log of a loan application process and compare our findings with recommendations manually produced by process mining experts.
Year
DOI
Venue
2020
10.1109/ICPM49681.2020.00028
2020 2nd International Conference on Process Mining (ICPM)
Keywords
DocType
ISBN
process mining,causal ML,uplift modeling
Conference
978-1-7281-9833-0
Citations 
PageRank 
References 
0
0.34
4
Authors
5
Name
Order
Citations
PageRank
Zahra Dasht Bozorgi100.34
Irene Teinemaa2223.70
Marlon Dumas35742371.10
marcello la rosa4140281.70
Artem Polyvyanyy551932.79