Paper Info
Title
The Difference Between Trust Measurement and Behavior: Investigating the Effect of Personalizing a Robot's Appearance on Trust in HRI
Abstract
With the increased use of social robots in critical applications, like elder care and rehabilitation, it becomes necessary to investigate the user's trust in robots to prevent over- and under-utilization of the robotic systems. While several studies have shown how trust increases through personalised behaviour, there is a lack of research concerned with the influence of personalised physical appearance. This study explores the effect of personalised physical appearance on trust in human-robot-interaction (HRI). In an online game, 60 participants interacted with a robot, where half of the participants were asked to personalise the robot prior to the game. Trust was measured through a trust-related questionnaire as well as by evaluating user behaviour during the game. Results indicate that personalised physical appearance does not directly correlate to higher trust perceptions, however, there was significant evidence that players exhibit more trusting behaviours in a game against a personalised robot.
Year
DOI
Venue
2021
10.1109/RO-MAN50785.2021.9515487
2021 30TH IEEE INTERNATIONAL CONFERENCE ON ROBOT AND HUMAN INTERACTIVE COMMUNICATION (RO-MAN)
DocType
ISSN
Citations 
Conference
1944-9445
0
PageRank 
References 
Authors
0.34
0
4
Name
Order
Citations
PageRank
Mark Adamik100.34
Karolina Dudzinska200.34
Adrian J. Herskind300.34
Matthias Rehm415721.98