Title
Third Knowledge-aware and Conversational Recommender Systems Workshop (KaRS)
Abstract
ABSTRACTIn the last few years, a renewed interest of the research community on conversational recommender systems (CRSs) is emerging. This is probably due to the great diffusion of Digital Assistants (DAs) such as Amazon Alexa, Siri, or Google Assistant that are revolutionizing the way users interact with machines. DAs allow users to execute a wide range of actions through an interaction mostly based on natural language messages. However, although DAs are able to complete tasks such as sending texts, making phone calls, or playing songs, they are still at an early stage on offering recommendation capabilities by using the conversational paradigm. In addition, we have been witnessing the advent of more and more precise and powerful recommendation algorithms and techniques able to effectively assess users’ tastes and predict information that would probably be of interest to them. Most of these approaches rely on the collaborative paradigm (often exploiting machine learning techniques) and do not take into account the huge amount of knowledge, both structured and non-structured ones, describing the domain of interest of the recommendation engine. Although very effective in predicting relevant items, collaborative approaches miss some very interesting features that go beyond the accuracy of results and move in the direction of providing novel and diverse results as well as generating an explanation for the recommended items. Furthermore, this side information becomes crucial when a conversational interaction is implemented, in particular for the preference elicitation, explanation, and critiquing steps.
Year
DOI
Venue
2021
10.1145/3460231.3470933
RECSYS
Keywords
DocType
Citations 
Recommender systems, Knowledge Graphs, Natural Language Processing, Conversational Agents, Semantic Web, Knowledge Representation
Conference
0
PageRank 
References 
Authors
0.34
24
7
Name
Order
Citations
PageRank
Vito Walter Anelli19118.45
Pierpaolo Basile234558.41
Tommaso Di Noia31857152.07
Francesco M. Donini43481452.47
Cataldo Musto533242.46
Fedelucio Narducci616024.77
Markus Zanker783468.12