Paper Info
Title
Towards a Versatile Intelligent Conversational Agent as Personal Assistant for Migrants
Abstract
We present a knowledge-driven multilingual conversational agent (referred to as "MyWelcome Agent") that acts as personal assistant for migrants in the contexts of their reception and integration. In order to also account for tasks that go beyond communication and require advanced service coordination skills, the architecture of the proposed platform separates the dialogue management service from the agent behavior including the service selection and planning. The involvement of genuine agent planning strategies in the design of personal assistants, which tend to be limited to dialogue management tasks, makes the proposed agent significantly more versatile and intelligent. To ensure high quality verbal interaction, we draw upon state-of-the-art multilingual spoken language understanding and generation technologies.
Year
DOI
Venue
2021
10.1007/978-3-030-85739-4_26
ADVANCES IN PRACTICAL APPLICATIONS OF AGENTS, MULTI-AGENT SYSTEMS, AND SOCIAL GOOD: THE PAAMS COLLECTION, PAAMS 2021
Keywords
DocType
Volume
Conversational agent, Agent service coordination, Dialogue management, Ontologies, Multilingual
Conference
12946
ISSN
Citations 
PageRank 
0302-9743
0
0.34
References 
Authors
0
18
Name
Order
Citations
PageRank
Leo Wanner138965.54
Matthias Klusch200.34
Athanasios Mavropoulos300.34
Emmanuel Jamin400.34
Víctor Marín-Puchades500.34
Gerard Casamayor612112.47
Jan Cernocký700.34
Steffi Davey800.34
Mónica Domínguez901.69
Ekaterina Egorova1000.34
Jens Grivolla1100.34
Gloria Elena Jaramillo Rojas1200.34
Anastasios Karakostas1311717.14
Dimos Ntioudis1401.69
Pavel Pecina1555852.31
Oleksandr Sobko1600.34
Stefanos Vrochidis1726373.19
Lena Wertmann1800.34