Title
Conceptual Framework: How to Engineer Online Trust for Disabled Users
Abstract
The Internet has penetrated our lives, becoming an indispensable tool for social, business and personal growth. Thanks to the Web, users can easily carry out many tasks that were previously difficult. Differently-abled persons need to have the same opportunities as everyone else, so accessibility and usability must be included in the design of all Web resources, applications and services. To be extensively applicable, accessibility and usability guidelines should be delivered as simple design features. In previous studies some conceptual frameworks have been introduced with this aim. However, the specific applicative environment such as trustworthy e-commerce services, may offer ad hoc challenges. In this paper, we propose some guidelines to extend the design of usability conceptual frameworks in order to promote trust in e-commerce websites for people with visual disabilities.
Year
DOI
Venue
2009
10.1109/WI-IAT.2009.361
Web Intelligence/IAT Workshops
Keywords
Field
DocType
engineer online trust,conceptual framework,indispensable tool,trustworthy e-commerce service,e-commerce web,disabled users,web resource,usability conceptual framework,usability guideline,personal growth,differently-abled person,simple design feature,accessibility,usability,marine technology,trust,user interfaces,internet,intelligent agent,e commerce
Web resource,Data mining,Web usability,World Wide Web,Computer science,Usability engineering,Usability,Usability goals,Conceptual framework,E-commerce,The Internet
Conference
Citations 
PageRank 
References 
1
0.35
9
Authors
4
Name
Order
Citations
PageRank
Fahim Akhter1397.70
Maria Claudia Buzzi216023.60
Marina Buzzi324233.45
Barbara Leporini442846.45