Paper Info
Title
Supporting common ground and awareness in emergency management planning: A design research project
Abstract
We present a design research project on knowledge sharing and activity awareness in distributed emergency management planning. In three experiments we studied groups using three different prototypes, respectively: a paper-prototype in a collocated work setting, a first software prototype in a distributed setting, and a second, enhanced software prototype in a distributed setting. In this series of studies we tried to better understand the processes of knowledge sharing and activity awareness in complex cooperative work by developing and investigating new tools that can support these processes. We explicate the design rationale behind each prototype and report the results of each experiment investigating it. We discuss how the results from each prototyping phase brought us closer to defining properties of a system that facilitate the sharing and awareness of both content and process knowledge. Our designs enhanced aspects of distributed group performance, in some respects beyond that of comparable face-to-face groups.
Year
DOI
Venue
2011
10.1145/2063231.2063236
ACM Trans. Comput.-Hum. Interact.
Keywords
Field
DocType
collocated work setting,knowledge sharing,different prototype,design research project,complex cooperative work,software prototype,process knowledge,common ground,emergency management planning,design rationale,enhanced software prototype,activity awareness,cscw,emergency management,design,design research
Computer-supported cooperative work,Knowledge sharing,Computer science,Emergency management,Human–computer interaction,Software,Design research,Common ground,Design rationale,Activity awareness
Journal
Volume
Issue
ISSN
18
4
1073-0516
Citations 
PageRank 
References 
25
0.89
21
Authors
5
Name
Order
Citations
PageRank
Gregorio Convertino165847.37
Helena M. Mentis254942.65
Aleksandra Slavkovic323518.58
Mary Beth Rosson44350613.74
John M. Carroll549501233.96