Name
Title | ||
|---|---|---|
Understanding Information Adoption in Online Review Communities: The Role of Herd Factors |
Abstract | ||
|---|---|---|
Online consumer reviews have shown as an important source of information that affects individuals' purchase decision making. To understand the influence of massive online reviews in online communities, this study extends prior research on information adoption by incorporating the perspective of herd behavior. We develop and empirically test a research model using data collected in an existing book review site. Our results illustrate two major aspects of findings. First, informational factors, including argument quality and source credibility, predict the adoption of online reviews. Second, we find strong empirical support for the impacts of herd factors, that is, discounting own information and imitating others posit significant influences on the adoption of online reviews. Our findings suggest that herd behavior plays an important role in consumers' information adoption in online review communities. Discussions on both theoretical and practical implications are provided. |
Year | DOI | Venue |
|---|---|---|
2014 | 10.1109/HICSS.2014.81 | HICSS |
Keywords | Field | DocType |
purchasing,herd behavior,online consumer review communities,human factors,electronic word-of-mouth,online review,existing book review site,herd factors,own information,herd factor,empirical testing,informational factors,information adoption,argument quality,consumer information adoption,herd behavior perspective,online reviews,web sites,online review adoption prediction,reviews,online community,consumer behaviour,massive online review,understanding information adoption,purchase decision making,research model,information source,data collection,source credibility,online review community,online consumer review,online review communities,book review site | Data modeling,Herd behavior,Source credibility,Discounting,Consumer behaviour,Computer science,Online participation,Knowledge management,Purchasing,Empirical research,Marketing | Conference |
ISSN | Citations | PageRank |
1060-3425 | 1 | 0.35 |
References | Authors | |
29 | 3 | |
Name | Order | Citations | PageRank |
|---|---|---|---|
| Aaron X. L. Shen | 1 | 221 | 16.98 |
| Kem Z. K. Zhang | 2 | 172 | 19.21 |
| Sesia J. Zhao | 3 | 53 | 11.42 |