Title
Towards Consumer Preference-Aware Requirements.
Abstract
From the business perspective, one of the core concerns within Business-IT alignment is coordinating strategic initiatives and plans with Information Systems (IS). However, while substantial work has been done on linking strategy to requirements for IS development, it has usually been focused on the core value exchanges offered by the business, overlooking other aspects influencing the implementation of strategy. One of these, consumer preferences, has been proven to influence the successful provisioning of the business's customer value proposition, and this study aims to establish a conceptual link between them and system requirements. The core contention is that reflecting consumer preferences through business strategy in system requirements allows for the development of systems aligned to consumer preferences, and therefore systems that better support a consumer orientation, where the reasoning behind a particular solution stems from them. The contribution of this paper is the proposal of a consumer preference meta-model along with an illustration of its relationship to a requirements' technique (i*) through the Strategy Maps business strategy formulation.
Year
DOI
Venue
2012
10.1007/978-3-642-31069-0_44
ADVANCED INFORMATION SYSTEMS ENGINEERING WORKSHOPS, CAISE 2012
Keywords
Field
DocType
consumer preference,strategy maps,balanced scorecards,i*
Information system,Strategy map,Systems engineering,Computer science,Knowledge management,Provisioning,Balanced scorecard,Strategic Initiative,Strategic management,Customer value proposition,System requirements
Conference
Volume
ISSN
Citations 
112
1865-1348
3
PageRank 
References 
Authors
0.48
8
3
Name
Order
Citations
PageRank
Eric-Oluf Svee1396.96
Constantinos Giannoulis2678.10
Jelena Zdravkovic337846.98