Title
An exploration of information-seeking behavior in emergency management
Abstract
Groups in risky, time-constrained situations may be confronted with problems that cannot be solved by following predefined procedures. This study explores the impact of various factors on group information-seeking behavior in such situations. A simulated experiment in emergency scenarios was conducted with both expert and novice groups with or without decision support tools. The results suggest that, while patterns of information-seeking were similar between experts and novices, experts conducted a more efficient search than novices. Efforts of information-seeking made by group members who play different roles are different between supported and unsupported groups, but both groups look for similar information no matter whether they are provided with decision support or not. The paper concludes with a set of observations on group information-seeking behavior, and discusses the possible impact of information-seeking differences on decision making performance.
Year
DOI
Venue
2003
10.1109/ICSMC.2003.1244672
SMC
Keywords
Field
DocType
decision making performance,decision support tools,decision making,emergency management,expert groups,novice groups,information-seeking behavior,group decision support systems,time-constrained situations,decision making.,information-seeking,decision support,simulation experiment
Decision analysis,Management information systems,Information seeking behavior,Intelligent decision support system,Computer science,Decision support system,Knowledge management,R-CAST,Evidential reasoning approach,Decision engineering
Conference
Volume
ISSN
ISBN
2
1062-922X
0-7803-7952-7
Citations 
PageRank 
References 
2
0.48
8
Authors
3
Name
Order
Citations
PageRank
Qing Gu130.84
David Mendonça211713.40
Dezhi Wu39916.89