Paper Info
Title
The Role Of User-Centered Design And Usability On Knowledge Sharing: A School Website Field Study
Abstract
Today's information and communication technologies play an important role in promoting educational reforms and innovations. Many schools have taken action to establish their school websites, whereas knowledge sharing platforms serve as a key website component to foster a learning community. In this study, we investigate the role of website usability and user-centered design in facilitating knowledge sharing among key stakeholders, including teachers and students, and furthermore, in satisfying users' needs. A field study was designed and conducted with 335 school teachers, who were invited to actively participate in their school website design process. The results indicate that user-centered design significantly impacts the knowledge-sharing processes through four different user interactions, i.e., student to student, student to teacher, teacher to student and teacher to teacher interactions. User satisfaction is affected by both website usability and user-centered design. Moreover, the knowledge sharing processes led by teachers positively influence user satisfaction.
Year
DOI
Venue
2015
10.1504/IJKL.2015.071051
INTERNATIONAL JOURNAL OF KNOWLEDGE AND LEARNING
Keywords
Field
DocType
user-centered design, usability, school websites, web presence, user satisfaction, HCI, human computer interaction, knowledge sharing
Web usability,User experience design,Web presence,Knowledge sharing,Computer science,Usability,Knowledge management,Information and Communications Technology,User-centered design,Learning community
Journal
Volume
Issue
ISSN
10
1
1741-1009
Citations 
PageRank 
References 
0
0.34
7
Authors
2
Name
Order
Citations
PageRank
Iris Reychav19413.43
Dezhi Wu2172.55