Paper Info
Title
The Catch(es) with Smart Home: Experiences of a Living Lab Field Study.
Abstract
Smart home systems are becoming an integral feature of the emerging home IT market. Under this general term, products mainly address issues of security, energy savings and comfort. Comprehensive systems that cover several use cases are typically operated and managed via a unified dashboard. Unfortunately, research targeting user experience (UX) design for smart home interaction that spans several use cases or covering the entire system is scarce. Furthermore, existing comprehensive and user-centered longterm studies on challenges and needs throughout phases of information collection, installation and operation of smart home systems are technologically outdated. Our 18-month Living Lab study covering 14 households equipped with smart home technology provides insights on how to design for improving smart home appropriation. This includes a stronger sensibility for household practices during setup and configuration, flexible visualizations for evolving demands and an extension of smart home beyond the location.
Year
DOI
Venue
2017
10.1145/3025453.3025799
CHI
Keywords
Field
DocType
User Experience, Smart Home, Living Lab, Design, Qualitative Study
Sensibility,User experience design,Use case,Appropriation,Computer science,Home automation,Living lab,Qualitative research,Dashboard (business),Multimedia
Conference
Citations 
PageRank 
References 
5
0.43
33
Authors
5
Name
Order
Citations
PageRank
Timo Jakobi1348.27
Corinna Ogonowski28910.04
Nico Castelli3123.27
Gunnar Stevens443350.81
Volker Wulf52119219.33