Paper Info
Title
Emergence of collective digital innovations through the process of control point driven network reconfiguration and reframing: the case of mobile payment
Abstract
Decentralized digital technologies require multiple organizations to collectively create digital innovations. Control over the resources required for digital innovations is often therefore dispersed among multiple actors. Actors may have conflicting interests and business models which cause collective digital innovations to come to a standstill. While existing research suggests various factors that block collective innovation processes, there is still little understanding of how organizations can overcome standstills, and progress to bringing digital innovations to market. The main question addressed in this paper is: How do collective digital innovation initiatives overcome standstills in order to progress in bringing the innovations to market? We offer a novel perspective on the process of developing collective digital innovations based on a longitudinal case study of mobile banking in the Netherlands. Our case shows how parties have collaborated to learn about new opportunities for distributing control and framing solutions, while the actual commercialization of the mobile payment solutions was performed by individual actors. The framework shows how digital innovations emerge through a series of collective innovation processes that build upon each other through control point driven network reconfiguration and reframing.
Year
DOI
Venue
2020
10.1007/s12525-019-00352-z
Electronic Markets
Keywords
DocType
Volume
Mobile payment, Digital innovation, Collective action, Control points, Framing, Network mobilization, O31, O33, P13, L14, L26
Journal
30
Issue
ISSN
Citations 
1
1019-6781
0
PageRank 
References 
Authors
0.34
0
5
Name
Order
Citations
PageRank
boriana rukanova17111.09
Mark De Reuver219128.03
Stefan Henningsson321825.17
Fatemeh Nikayin4153.85
Yao-Hua Tan5940122.64